If when you book your course place for a specific date and we confirm it, your place on that course is guaranteed – whether your payment is a deposit or in full. If in exceptional circumstances, we are not able to run a course, you will be offered the opportunity to move your place to another date, or we will offer you a full refund.
If you book a course, but do not specify a date at the time of booking, we cannot guarantee every date will be available. For this reason, when booking either with a deposit or payment in full, we highly recommend selecting a date for your course.
If you book a course as a gift and do not specify a date for the recipient (this is very common) we would encourage you to tell the lucky recipient to get in touch as soon as possible so that we can co-ordinate with them and find the perfect date for their course.